THIS PRIVACY POLICY APPLIES TO saraf.academy Saraf Gurukul Private Limited recognises the importance of maintainingyour privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on saraf.academy and other offline sources. This Privacy Policy applies to current and former visitors to ourwebsite and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
saraf.academy is the property of M/s Saraf Gurukul Private Limited, an Indian company registered under the CompaniesAct 1956 having its registered office at 5, SURENDRA MOHAN GHOSH SARANI, 3RD FLOOR (FORMERLY MANGOE LANE),ROOM NO-103 KOLKATA Kolkata WB 700001 IN
Information We Collect
Contact Information
We collect your First and Last Name, Email ID, Phone Nos., Address and IP Address.
Payment and Billing Information
We might collect your billing name, billing address and payment method. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.
Information You Post
We collect information you post in a public space on our website or on a third-party social media site belonging to saraf.academy or Saraf Gurukul Private Limited. We might have to share your details with the CIMA Institute, ACCA Institute (For ACCA & IFRS), IMA Institute & AICPA Institute for result services.
Demographic Information
We may collect demographic information about you, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Session Records – To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session, session date and times, Device Internet Protocol (“IP”) address, browser type, Device name and/or identification number, and other interactions with the Service. The gathered information is used to ensure the highest quality experience possible.
Cookies – We use “cookies” to collect information and improve our Services. A cookie is a small data file that we transfer to your Device. We may use “persistent cookies” to save your registration ID and login password for future logins to the Service. We may use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. The cookies are used solely for identifying user sessions and do not store any personal information regarding the user. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service
What Do We Do With Gathered Information?
Information gathered by us may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience, (v) to provide or offer software updates and (vi) to provide product announcements. For example, email addresses provided by you may be used to send periodic information about our Services and related products. In order to present the best possible product to the public, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction. We reserve the right to maintain evaluation and feedback records indefinitely.
Saraf Gurukul Private Limited holds the right to share the student’s information,as provided by them, with the Institutes( ACCA, CIMA, AICPA, IMA) as and when required by the Institute. Please take a note that we share our student details with ACCA for the use of Result Service. Result service is the mechanism of gathering student data to allow for the analysis of pass rates.
Other Information
If you use our website, we may collect information about your IP address and the browser you are using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We Collect Information In Different Ways
We collect information directly from you. We collect information directly from you when you contact us. We also collect information if you post a comment on our websites or ask us a question through phone or email. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website. We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use Of Your Personal Information
We use information to contact you
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest. We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We use information for security purposes. We may use information to protect our company, our customers, or our websites. We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy product(s) from us we will enroll you in our newsletter. We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase. We use information as otherwise permitted by law.
Sharing Of Information With Third-Parties
We do not voluntarily share personally identifiable information with any third party without the user’s express consent or unless compelled by applicable state and federal laws (see below). We do not control the practices of our affiliates. If you have questions about how affiliates use the information gathered when you link to them, please read their privacy policies. Our site may contain links to other sites. We are not responsible for the privacy practices or the content of such websites
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this.
Security
We take reasonable precautions to protect personal information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. User data is password protected and your password should never be shared with anyone. When we receive certain types of sensitive information such as financial information we redirect visitors to the secure portion of our site using industry standard SSL.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email connect@saraf.academy. It may take us sometime to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third Party Sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
Grievance Office
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Ms. Madhu Singhania
Suite 103, Alphanso Estate, 5 Surendra Mohan Ghosh Sarani
Mangoe lane
Kolkata – 700001
West Bengal,
Phone: +91 8444040406
Email: connect@saraf.academy
If you have any questions about this Policy or other privacy concerns/complaints , you can also email us at connect@saraf.academy
If you have exhausted both Saraf Academy’s complaint’s process and ACCA’s, you can escalate to the appropriate regulator. Details of which can be found on the ACCA website at the following link: https://www.accaglobal.com/gb/en/footertoolbar/contact-us/connect/unhappy.html
Updates To This Policy
This Privacy Policy was last updated on 22nd August 2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and courts of Kolkata shall have exclusive jurisdiction over the same.